Moving from Pushpay or Church Community Builder.

Before you give notice.

Your own Order Form with Pushpay is what binds you, so find it and check its dates. Here’s what Pushpay’s published terms say about the standard agreement.

• Pushpay and ChurchStaq36 monthsthe standard first term
  • Renews for the same length on its own
  • 90 days’ written notice not to renew
  • Can’t be cancelled during a term
  • Fees can go up after a term
• Pushpay’s pricing page1 to 3 yearsquoted after a demo
  • Prices aren’t published
  • Ending early means paying the rest
• Church Community Builder1 yearfor accounts still on its own terms
  • Then month to month
  • 30 days’ notice to end
  • Getting your data out is up to you

From Pushpay’s Additional Agreements for Organizations, bundling terms, pricing page and Church Community Builder terms, read October 19, 2026. If your renewal date is more than 90 days off, you have time to try Trellis alongside before you decide.

Get your records out.

Each one downloads as a spreadsheet (CSV). Some need extra permissions in Pushpay, and menu names vary by account. If a report isn’t where we say, search Pushpay’s help for its name.

1. 1People

   Reports & Metrics, System Reports, People, then Export Individuals.

2. 2Groups

   System Reports, Groups, then Group Participants. Export one per group you want to bring.

3. 3Gifts

   In Pushpay, Giving Transactions, then Export as CSV. In ChMS, Financial, then Transaction Detail, which needs full financial access.

Who attended and form answers don’t come into Trellis (Lighthouse AI can import past Sunday counts), so download them for your own records: Individual Attendance Detail under Events & Attendance, and each form’s Responses tab.

Bring it into Trellis.

1. 1People and groups, with Add many

   Upload the people file, match its columns to names, emails, phones and addresses, and check the preview. Anyone whose email is already in Trellis isn’t added twice. Then create each group, and import its participant file with that group picked under Put everyone in a group. Anyone on the list who’s already in Trellis joins the group too. Add your people

2. 2Gifts, with Import

   Upload Pushpay’s export. Givers are matched by email, then by name, and funds by name. Gifts already in Trellis are skipped, so nothing is counted twice on year-end statements. Gifts and funds

3. 3Recurring gifts, set up again

   Trellis doesn’t bring card or bank details across, so givers set theirs up again on your church’s giving page. Send them the link, and keep Pushpay open until they have. Recurring gifts

Side by side.

What each part costs.

Turn on only what you use. Priced per church, not per seat, and free for 30 days with no card on your first plan. Pay for a year up front and it costs the same as 10 months.

• GroupsAttendance, events and follow-up for every group.
  Free up to 25 people in groups
• ServingVolunteer teams, schedules and Sunday’s open seats.
  $49 a month
• Worship planningThe whole service on one timeline, every team’s part.
  $69 a month with Serving
• CommunicationsEmail in your church’s name, to lists that update as People changes.
  $29 a month
• GivingOnline and recurring gifts, funds and year-end statements to print.
  $39 a month
• RegistrationSign-up pages for VBS, retreats and events that stop at the number you set.
  $29 a month
• Check-inKids checked in, tagged, and handed back to the adult with the matching stub.
  $39 a month
• Lighthouse AIAI that pays attention.
  Included with Trellis

No contract.

• Month to monthAny timecancel from Parts and billing
  • It stops renewing
  • Parts stay on to the end of the time paid
• Turn parts offAny dayand pay only for the days used
  • What’s in them is kept
  • Turn them back on and it’s all there
• Take everythingOne ZIPwhenever an admin wants it
  • A spreadsheet for each kind of record

Download your church’s records · Leaving Trellis