Plan a service

Each planned service has a page with four tabs: Plan, Teams, Message, and Files and requests. Plan holds the Score: the service's moments laid out in time, from the welcome to the send, with a lane under them for each team's part (words and slides, the band, sound, light, camera). Everyone planning works on the same Score, and Teams shows who is serving on each lane.

Worship planning comes with Serving and plans on Serving's calendar, so both have to be on. See Turn parts on.

Who can do what

• The office (admins, staff and the Serving role) plans services and can change everything on a Score.
• The producer of a service can change everything on that service's Score.
• A director changes the parts on the lanes their area owns.
• The preacher edits the message: its text, big idea and response.
• The worship leader, meaning a director of the area that owns the Songs lane, fills the song moments.
• Volunteers on the service can read it and see their own part.

Before you start: the lanes

Lanes are your church's teams on the Score. Set them up once.

1. Open Worship, then Settings. Staff and the Serving role see this tab.
2. With no lanes yet, press Use the usual lanes: the message, songs and the band, then words, sound, light and camera.
3. To change a lane, press Edit. Set What it holds and Owned by (a Serving area's directors, or the office).
4. + Add a lane adds one. Drag a lane's grip to change the order.

Plan a service

1. Open Worship. Services lists the services on the Serving calendar for the next eight weeks.
2. Press Plan this service on the one you want.

If a template is set to start that service by itself, the Score starts from it. Otherwise an empty Score offers a way to start:

• one of your templates (see Service templates),
• Follow another service the same day, so both run on one order,
• Start from an earlier service, then Copy its order,
• or add moments one by one.

The top of the page

At the top are the service's name, its date and hours, when the plan ends and the minutes to spare, and, while a seat is open, a line such as "3 seats open." See Teams opens the Teams tab, and Run-through and live opens the live order. Once the service has passed, that button is What ran.

The tabs carry a word when something needs you: Teams says how many seats are open.

The message and the people

The Message tab starts with the message: who is preaching, the Big idea, the Text and the Response. The preacher, the office or the producer presses Edit the message, or an empty field such as Add the big idea, to fill them in. The pastor's notes are below it. See Worship notes, requests and files.

The office or producer names the producer and the preacher on the Teams tab: press Add someone (or Change) beside Producer at the top, or in the message strip. The preacher can also be named on the Message tab.

Add service notes for the team, on Files and requests, holds anything the whole team should know, like "Communion this week".

Moments

Moments are the service's parts in order: welcome, songs, prayer, reading, message, offering, response, send.

• Press + beside Moments (or Add the first moment) to add one.
• Drag a moment to move it, or drag its right edge to change its length.
• Click a moment for its details: Title, Kind, Length (m:ss), Led by, Comes before and Notes. Press Save. Cancel closes them. Remove takes the moment off with its parts; Trellis asks first, in the details.
• On a song moment, The song sits beside them: Song, Arrangement, Led by, Key and Capo shapes for guitar. There Led by shows the key each singer sings it in.
• The moment's Files, its Energy and the Parts on it sit beside its details on a wide screen, and under them on a narrow one.
• The Energy line shows the room's energy from 0 to 10. To see it, press More, then Show the energy line. Drag a point up or down.

The top of the page says when the plan ends and how many minutes are spare, and changes as the moments do.

Parts inside a moment

A moment can be split into parts, like a welcome that is a greeting and then the announcements. Parts are a way to plan the time inside one moment.

• Under the moment's name on the run sheet, press + Add a part. In Moment part, fill in What and How long, and Who if you like. Press Save. The moment's details list its parts under Parts in this moment.
• How long is how long the part takes, written as minutes and seconds, like 1:23. It isn't when the part starts.
• Under the parts, Trellis adds them up against the moment's length. It says "5:08 open" when there's time left, "Fits" when the parts fill it exactly, and "Over by 0:40" when they run past it.
• Who is optional. The name shows on the plan only. They aren't asked or told.
• The office and the service's producer can add and change parts. The preacher can on the message.
• Parts don't change the moment's length or when anything starts, and they don't show on Sunday's screens: not in Live, and not on the stage view.
• Open a part to change it, move it with Move up and Move down, or press Remove part. Trellis says "Part removed." with Undo.
• Saving the order as a template keeps each moment's parts, with their words and lengths but not their people.

Each team's part

Under the moments, each team has its lane. To add a part right where it goes:

• On the run sheet, press + Add in the team's column, in the moment's row. It shows when you point at the row.
• On the Score, press the small + at the right end of the moment, along the foot of the team's lane. It shows when you point at the lane.
• Or press + beside the team's name, then choose the Moment. It starts on the selected moment (or the selected part's moment). With nothing selected, it starts on the next moment during the service, and the first one at any other time.

A new part's details open empty, and nothing is saved until you press Save. Cancel or Esc leaves nothing behind. Click a part later to change it. Its details are:

• Name, like "Lyrics" or "Walk-in loop". Every part needs one.
• Who: one person, the whole team, or Nobody yet. Press it to choose.
• Note for the operator: anything whoever runs it should know.
• Moment, on a new part only: the moment it goes on, with its start time, or its place in the order when the service has no start time. The preacher's parts on words and slides go on the message.
• When: The whole moment, or At a time. For a time, write minutes and seconds in How far in, like 31:30. The up and down arrow keys move it 5 seconds, and the line under it says how long the moment is. A part that runs through more moments also offers Through the last of them.

Under the part's name is the moment it's on, with Open the moment.

Remove takes the part off at once. To get it back, press Undo on the message at the bottom of the screen. A part Silas drafted has Discard instead.

If you close a moment's or a part's details, or click something else, with changes you haven't saved, Trellis asks "Discard your changes?" at the foot of the details: Discard, or Keep editing. If a save doesn't go through, the details stay open with what you wrote, so you can press Save again.

Drag a part to move it, or its right edge to run it through more moments. As you drag, a label shows where it will land.

• A part that runs through its moments moves a whole moment at a time.
• A part at a time snaps to the line where a moment starts when you bring it close. Anywhere else, it lands in 5-second steps.
• Hold Alt (Option on a Mac) as you drag to place it between the lines without it snapping.

A part with someone on it is solid. A part that needs someone and has nobody yet is dashed, and says "Nobody yet". Under the plan, a line counts them, with Fill them on Teams.

Give a part to someone

1. Click the part, on the Score or the run sheet.
2. In its details, press Who.
3. Pick a name. The list shows the people serving from Serving, team by team, the part's own team first. Where you can ask for that team and it has an open seat, the rest of its roster follows. The whole team is at the top of the list and Nobody yet comes after the people.
4. Press Save.

The office and the team's director also have Anyone in the church… at the foot of the list, to find anyone by name. Someone who isn't serving is asked to serve on the team first, when you press Save, and the part says "Asked" beside their name until they say yes. If they say no, it says "Said no" and counts as having nobody on it.

To take someone off a part, pick Nobody yet, then press Save.

You can put one person on two lanes at the same time, as when one person runs sound and lights from one booth. Someone already on another lane then stays in the list, after the others on their team, with a note like "On Light then, 9:19 to 9:54". Pick them and Trellis asks first: "Sam is on Light then (9:19 to 9:54). Give them this too?" Press Yes, or Cancel to choose again. Move a part so its person is on two lanes at once and Trellis says so after. On Plan, a line under the view names anyone on two lanes at once, with Show, and each of those parts says "Also on" the other lane. Someone you find under Anyone in the church… gets the same note and the same question. A part whose person said no isn't theirs, so it never puts them on two lanes at once.

Teams and open seats

On the Teams tab the message sits in a strip above the teams, then there is a card for each Serving team, in the order of the lanes. A team that looks after several lanes, such as Sound, Light and Camera, lists its lanes on one line under the team's name. The office and a team's director can ask, change, add seats and remove an open seat. Everyone else sees the cards as they are.

Each card shows:

• The team, its lead, and its lanes.
• Who is serving: one row for each person, with their position and Confirmed, Asked or Said no. Then one row for each open seat, Nobody yet.
• How many seats are filled, such as "2 of 3 filled", once the team has seats set.
• Parts with nobody on them. On a team with several lanes, each part has its lane's name in front, such as "Sound: Walk-in loop down". Press a part's name to give it to someone.

You can remove an open seat with Remove seat, beside Ask. Undo in the notice that appears puts it back.

The message strip has Open the message, which goes to the Message tab. A lane that no Serving team looks after has its own card that says "Not linked to a Serving team." The office can press Link it in Worship settings to give it one. Someone you can't see by name shows as "Someone".

Ask someone

1. Press Ask on an open seat, or Ask someone at the foot of the card.
2. Pick a Position if the team has them. From an open seat, it starts on that seat's position.
3. Pick a person. The team's own list ("On the Sound team") has everyone on it who can take that position, best first, with why. Type two letters or more in Search everyone in the church to see Everyone else.
4. For someone not on the team, a box to add them to the team is ticked, such as Also add Jess to the Sound team. Untick it to ask them for this service only.
5. Press Ask followed by their first name, such as Ask Marcus.

They get Serving's usual email, and the card shows them as Asked. Asking here is the same as asking in Serving.

Change who is serving

Press Change on a person's row.

• Ask someone else opens the same panel for their seat. Once the new ask goes out, the first person comes off.
• Remove from this service asks first, then takes them off. Their seat goes back to open. There's no undo, because putting them back would ask and email them again.

Add a seat

Press + Add a seat, pick the Position and How many, then Add. It shows how many are on it now and how many will be open after.

Checks on the flow

Under the plan, Trellis lists what needs a look, each labelled Timing, Keys, Tempo or Rotation: the service running past its end time, and songs worth checking for key, tempo or how often they've been sung. With Silas on, they're Silas's notes. Show goes to it, and Leave it, for the office or producer, hides one for this service until something changes. Parts with nobody on them and open seats are on Teams, and requests on Files and requests.

Three ways to see it

On Plan, switch between:

• Score: across, in time.
• Run sheet: down, in order, one row a moment and one column a team. A part that runs through several moments says when it ends, like "through 9:14", and the rows after say "continues". Drag a moment's grip to move it, or use the up and down arrow keys on the grip.
• Stage: the room drawn in Worship settings, with who stands where.

More, beside them, holds Show the energy line, the zoom, Save as a template, and when members see the order.

On a phone, a service opens on your own lanes, with Open live and Run sheet at the top. The office and the producer see the order of service and every team instead, each team folded under its name. Run sheet shows every lane under every moment, and you can change it there: tap a moment or a part and its details open from the bottom of the screen, with Save on the right, Cancel beside it and Remove on the left. While you type they sit above the keyboard. Above it are the requests and files; under it are the stage's input list and changeovers, folded, then the checks and the team with its open seats. The Score and the Stage map are for a computer.

When members see the order

Members see the order on their Sunday page. The office or producer chooses when, under More on the Plan tab (on a phone, the Members button, which starts as Members: automatic):

• Once the service has its order (where it starts),
• Show to members now,
• Hold from members.

Until then members read "The order is on its way". Song words show only if an admin turns them on. See Song library.

With Silas

If Silas is on, Draft parts with Silas, on the Plan tab, drafts parts for your lanes, and Read the flow, under Silas's notes, gives notes on the service. A drafted part says "Silas's draft" until someone presses Keep, saves it, or discards it. See What Silas does.

You don't have to open a draft to answer it. On the Score, a draft on a lane you can change has a small ✕ beside its words; on the run sheet it has Discard under it. Either takes the draft off at once, and Undo on the message at the bottom of the screen puts it back as a draft. While you have drafts to answer, a bar over the lanes (and over the run sheet) says how many parts Silas drafted, with Keep all and Discard all. Discard all asks first: Discard all, or Keep them. Both touch only the drafts on lanes you can change.

On Sunday

Run-through and live, at the top of the service, opens the live order for every screen. See Sunday morning.

Still stuck? Ask Silas